More than 700 online participants attended the fourth edition of the AllAboutRemote (AAR) 2021 conference and experienced inspiring presentations on self-motivation to overcome personal boundaries, the future of work as well as valuable insights into remote support, augmented reality workflows and new business models in service and maintenance.
AllAboutRemote once again proved its relevance across industries in the fields of networking, sharing and transferring knowledge on remote services, industrial augmented reality (AR) technology and innovative business models. The conference registrations increased from 500 to over 700 attendees, an increase of over 40 % compared to the previous year.
On the one hand, this was because top-class speakers reported on their experiences ranging from the implementation of digital collaboration forms, current and future use cases, the dispute with works councils, to new digital business models with smart services. Participants were thus able to benefit from valuable knowledge. On the other hand, the conference program offered advanced topics that promised variety, motivation and inspiration. For the first time, the Aachen-based scale-up oculavis presented its own award live to the winners of the ARxelerator program. The day’s program was completed by interactive workshops, 1-on-1 meetings and virtual demo spots, which had been made possible by the custom conference platform (see following figure).
AllAboutRemote 2021 featured 10 speakers from industry, research and extreme sports. The day started with the three managing directors and founders of oculavis Dr. Markus Große Böckmann, Martin Plutz and Philipp Siebenkotten. In the opening keynote, Dr. Markus Große Böckmann looked back on the successful business year 2021, announced the opening of two new company offices in the US and in China, addressed the global climate change, the digitization and broadband internet expansion in Germany, spoke about new forms of work, and finally gave an outlook on the oculavis strategy for 2022.
Interactive workshops were offered, in which the latest developments of the oculavis SHARE platform were presented live and new use case scenarios were developed in exchange with the participants. In addition to the sessions, virtual demo spots were available to book 1-on-1 meetings or access videos-on-demand. The videos can be viewed exclusively via the following links:
Digital transformation, driven by New Work principles and radically accelerated by COVID-19, is advancing. Climate protection and sustainable business are gaining in importance. Business travel is becoming more complicated, and employees now expect to be able to work from anywhere.
Digital, professional and industrially oriented collaboration forms are more important than ever. Software solutions such as oculavis SHARE help to remain capable of action and to keep operative service or shopfloor processes running. oculavis SHARE can be used successfully wherever technical knowledge needs to be shared systematically. Commissioning, maintenance, repair and troubleshooting are typical applications today. In addition to these areas of application as smart service solutions for mechanical and plant engineering, the solution is also used for cross-locational knowledge exchange in manufacturing companies to integrate people into smart factory concepts with the help of augmented reality.
The industry presentations showed that the remote age has already begun and that collaboration between knowledge carriers, service technicians and machine operators can take place digitally. Digital business models for machine and plant manufacturers, customer loyalty, innovative customer experience, faster response times, higher machine availability and the reduction of CO2 emissions are measurable added values.
But the potential is still large. Access to data, regardless of the complexity of the use case or the information needs of the technician, will be easier and more integrated in the future. All information on machinery and equipment, such as workflows, AR scenarios, remote service call, asset information systems, spare parts and documentation in cases are no longer isolated, but united in the augmented reality platform oculavis SHARE. The multi-user calls for up to 20 participants with higher video and audio quality, single sign-on (SSO), SMS invitation, Outlook connector as well as CRM and ERP integration are current developments that further leverage the power of oculavis SHARE and pave the way for more resilient processes.