130 customers and partners, 10 speakers, 8 technology spots – this was the All About Remote 2019 – the invite-only inhouse conference of oculavis

Picture of Written by<br>Daniel Mirbach
Written by
Daniel Mirbach
On December 4, 2019, oculavis GmbH invited customers and partners to its inhouse conference All About Remote (AAR) at the INC Invention Center on the RWTH Aachen Campus. 130 guests accepted the invitation and received an exciting program of user presentations, hands-on experience and technology spots.

„We were interested in digital business models, technological developments such as the digitization of instruction manuals with the help of augmented reality and the exchange of experience,“  said Kai Brückner, Design Engineer in special machine construction and Robert Elflein, Technical IT Specialist at Robert Bosch GmbH.

Keynotes and user presentations

The day started with keynotes by Dr. Markus Große Böckmann and Martin Plutz, founders and managing directors of oculavis GmbH. This was followed by user presentations on business models with digital services from the supplier and customer perspective of TRUMPF Werkzeugmaschinen GmbH & Co. KG, Brose Fahrzeugteile GmbH Co. KG and Linde plc.

„The exchange between the different users was very exciting and the new features of oculavis SHARE were worth coming here,“ sums up Jens Kulenkampff (digital@work GmbH).

Technology-Spots for introducing new functionalities of oculavis SHARE

With new energy from the lunch break, live demos and hands-on experience followed at eight technology spots showing the new modules and innovative features of oculavis SHARE. Together with our partner SMA Solar Technology AG we presented, for example, how Augmeneted Reality can be easily integrated into an existing machine park without any programming effort and how new interactive product information can easily be made available.
Another technology spot, which we presented in cooperation with Eberspächer GmbH, dealt with the provision of workflows in oculavis SHARE in order to make knowledge more quickly accessible and to improve processes through multimedia instructions.
Also the required hardware for the Remote Expert Support was highly present in the live demos. RealWear Inc. demonstrated its HMT-1 voice-operated industrial smart glasses, which allow hands-free work. The so-called Smart Glasses Station, a joint development with Aixtema GmbH, is a borrowing and charging station that makes smart devices available at a central location in the company.
„I personally liked the mixture of technical presentations, personal contact, a very focused topic and the meeting of all stakeholders to tackle the topic of Remote Expert Support. We will certainly be back next year!“ said Christian Effert, Territory Manager Central Europe at RealWear Inc.
In the last session of the All About Remote 2019, application examples in quality, maintenance and service from Hilti AG, digital@work GmbH and MAN Energy Solutions SE were presented and offered our guests a practical conclusion.

Graphic recording of the whole event

Another highlight for our guests was the graphic recording and visual presentation of the event throughout the day. You can view the result in the following 360 degree viewer.
Remote Expert Support is an important technology that can take mechanical engineering to the next level,“ says Thomas Riegler, Spokesperson at the VDMA Software and Digitization Association

Conclusion

The All About Remote showed the versatile application possibilities of oculavis SHARE in different industries. The insights gained underline the increasing acceptance of Augmented Reality based remote services for maintenance and repair, customer service or quality tasks. Companies recognise that with oculavis SHARE they can massively reduce travel costs and increase the productivity and quality of processes by solving problems remotely. The modules Workflows and AR-Viewer, which will be presented to a larger audience for the first time at All About Remote 2019, will in future be further important solution modules for further digitizing the service quality of machine manufacturers and plant operators.
The All About Remote is an invite-only event. Would you like to participate next year? Let us know that you would like to be part of All About Remote 2020.
Picture of Written by Daniel Mirbach

Written by Daniel Mirbach

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FURTHER ARTICLES FROM THIS CATEGORY

PRODUCT

Smart Service & Connected Worker Platform

Software for maintenance and service of machines & other enterprise assets

Ticketing & Work Order Management

Multi-stakeholder system for machinery, equipment & processes

Standard Operating Procedures

Digital work instructions with reporting function

Visual Assistance

Video calls with AR annotations and integrated reporting

Service Access Point

Connecting people, machines & technical knowledge

Management & Configuration

Flexible design of individual processes and structures

Integration

Integration into the enterprise IT

White Label Solutions

Customize oculavis to your corporate design

Secure & Scalable in the Cloud

Flexible deployment options

Pricing & Licenses

Flexible subscriptions for any company size

Augmented & Mixed Reality

Innovative technology concepts for industrial applications

Smart Glasses for Manufacturers

Both hands free to work

SOLUTIONS

Machinery & Equipment Manufacturing

Solutions from acceptance to field service support

Manufacturing Industry & Automotive

Connecting global production sites

Energy & Utilities

Resilience in infrastructure operation

Pharma & Life Sciences

Efficient processes in a regulated area

Construction Machinery & Off Highway

Mastering increasing complexity and structuring service communication

Certification & Industrial Services

Creating digital processes & new services

Customer Service

Fast problem solving & increased customer satisfaction

Technical Field Service

Instantly providing service-related knowledge anywhere

Acceptances, Inspections & Audits

Remote collaboration between machine manufacturer & end customers

Technical Sales & Consulting

Creating innovative customer experience

Maintenance & Repair

Increasing productivity & reducing downtime

Lean Production & Quality Management

Securing & continuously improving processes

Training & Onboarding

Efficient remote training for technical staff

RESOURCES

oculavis tube

Webinar-on-demand and product videos

Corporate Blog

Insights into technologies & company news

TechTalk Podcast

All about smart services and digital business models

Customer Success

Strategies for implementing sustainable change

Partner Program

Sales and technology partnerships

Events

Meet us at these events

Jobs & Careers

Become an ocuNaut

About oculavis

Learn more about the company

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Laden Sie die aktuellste Version unserer Apps herunter

Release Notes

Information on new features and improvements

Support

We are happy to help you with questions about the software

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LOCAL EDITIONS
Die All About Remote Local Editions sind ein Angebot der

oculavis GmbH
Vaalser Str. 259
52074 Aachen
Deutschland

Mit dem Kauf von Tickets für die Konferenz erklären Sie sich mit den folgenden Bedingungen einverstanden:

  • Die Eintrittskarten werden unter keinen Umständen zurückerstattet, außer bei Absage der Veranstaltung. In diesem Fall werden die Karteninhaber über die Absage informiert. Alle Karteninhaber müssen dann innerhalb von 7 Tagen nach der Stornierung eine Rückerstattung per E-Mail beantragen: support@allaboutremote.com.

  • Die Eintrittskarten sind nicht übertragbar. Beim Kauf von mehr als einem Ticket müssen die verbleibenden Tickets mit einem Registrierungscode personalisiert werden, der nach dem Kauf mitgeteilt wird.

  • Es besteht keine Verpflichtung zur Erstattung oder zum Umtausch von Tickets, wenn die oculavis GmbH das Programm aufgrund von Ereignissen oder Umständen, die außerhalb ihres Einflussbereichs liegen, ändert oder variiert. Alle Tickets werden unter dem Vorbehalt von Programmänderungen verkauft.

  • Der Karteninhaber erklärt sich als Zuschauer mit der Anfertigung von Film- und Tonaufnahmen einverstanden.

  • Die oculavis GmbH behält sich das Recht vor, Tickets ohne Angabe von Gründen zu stornieren und den Ticketpreis zu erstatten.

  • Die Online-Konferenz wird über unsere eigene Streaming-Plattform übertragen.

  • Die Allgemeinen Geschäftsbedingungen der oculavis GmbH sind Bestandteil dieser Anmeldebedingungen.

Bei weiteren Fragen wenden Sie sich bitte an unseren Support per E-Mail oder telefonisch unter +49 241 8943880.
NOVEMBER 23, 2023
Die Online-Konferenz All About Remote ist ein Angebot der

oculavis GmbH
Vaalser Str. 259
52074 Aachen
Deutschland

Mit dem Kauf von Tickets für die Konferenz erklären Sie sich mit den folgenden Bedingungen einverstanden:

  • Die Eintrittskarten werden unter keinen Umständen zurückerstattet, außer bei Absage der Veranstaltung. In diesem Fall werden die Karteninhaber über die Absage informiert. Alle Karteninhaber müssen dann innerhalb von 7 Tagen nach der Stornierung eine Rückerstattung per E-Mail beantragen: support@allaboutremote.com.

  • Die Eintrittskarten sind nicht übertragbar. Beim Kauf von mehr als einem Ticket müssen die verbleibenden Tickets mit einem Registrierungscode personalisiert werden, der nach dem Kauf mitgeteilt wird.

  • Es besteht keine Verpflichtung zur Erstattung oder zum Umtausch von Tickets, wenn die oculavis GmbH das Programm aufgrund von Ereignissen oder Umständen, die außerhalb ihres Einflussbereichs liegen, ändert oder variiert. Alle Tickets werden unter dem Vorbehalt von Programmänderungen verkauft.

  • Der Karteninhaber erklärt sich als Zuschauer mit der Anfertigung von Film- und Tonaufnahmen einverstanden.

  • Die oculavis GmbH behält sich das Recht vor, Tickets ohne Angabe von Gründen zu stornieren und den Ticketpreis zu erstatten.

  • Die Online-Konferenz wird über unsere eigene Streaming-Plattform übertragen.

  • Die Allgemeinen Geschäftsbedingungen der oculavis GmbH sind Bestandteil dieser Anmeldebedingungen.

Bei weiteren Fragen wenden Sie sich bitte an unseren Support per E-Mail oder telefonisch unter +49 241 8943880.
NOVEMBER 23, 2023
The online conference All About Remote is an offer of

oculavis GmbH
Vaalser Str. 259
52074 Aachen
Germany

By purchasing tickets for the conference, you agree to the following terms:

  • Tickets are not refundable under any circumstances other than cancellation of the event. In this instance, ticket holders will be informed of any cancellation. All ticket holders must then request refunds via email: support@allaboutremote.com within 7 days of the cancellation notice

  • Tickets are not transferable. When purchasing more than one ticket, the remaining tickets must be personalized by using a registration code that will be provided after the purchase.

  • There is no obligation to refund or exchange tickets if oculavis GmbH alters or varies the programme due to events or circumstances beyond its control. All Tickets are sold subject to programme changes.

  • Ticket holders consent to the filming and sound recording as members of the audience.

  • oculavis GmbH reserves the right to cancel any tickets without providing a reason and by refunding the ticket price.

  • The online conference will be broadcast via our own streaming platform.

  • The general terms and conditions of oculavis GmbH are part of these terms of registration.


For further questions please contact our support via email or phone under +49 241 8943880.